1. What kind of information do you need to enrol my employees as members?
To register an employee as a member, we will need the employee’s first name, surname, full address and date of birth. You will receive a registration form which you can use to enter the desired membership category for the employee. We will subsequently request that you complete a master data sheet and provide information on the employee’s partner and children.
2. How is my employees’ data protected?
The personal data of your employees and their relatives is protected in accordance with the Federal Data Protection Act with regard to the use of personal data, and only used in the context of the corporate membership.
3. How will I be billed?
Once we receive your application, we will send you a confirmation of your corporate membership and a form for registering your employee and entering the appropriate membership category. Please complete the form and email it to: sps@firmen.ch. Your invoice will be created using the information from this form.
4. What if an employee has already paid the annual membership fee?
Before creating your invoice, we will check to see if your employee already has a valid membership for the current year. If so, the employee’s membership will not be billed. The corresponding membership fees will not be due until the following year.
5. Do you offer refunds for employees who leave the company during the calendar year?
No refunds will be made in the event that a benefactor leaves a company during the course of a membership year. Each membership is personal, non-transferable and only valid for the respective employee until the end of the calendar year.
6. How can I renew my corporate membership?
At the beginning of each September, Benefactor Services will send you a renewal form which you can use to verify the list of employees who are currently registered as members. Upon receiving your updated list, we will create an invoice for the following year.
7. How can I cancel a corporate membership?
A membership year corresponds to a calendar year, lasting from 1 January to 31 December. If you wish to cancel your corporate membership, you may do so verbally or in writing at any time upon the completion of the calendar year.
