Information for referring physicians

Patient registration

It is important that you as a referring physician be able to reach us and register patients in the easiest possible manner. The Patient Administration Department is your first port of call for all questions regarding the registration and admission of patients for inpatient hospitalisation. This department is responsible for the coordination of inpatient admissions, including bed management and all associated administrative tasks. Registration is done in writing, either by the referring doctor or the patients themselves.

If you do not have a HIN connection, please send the completed patient registration form or letter of referral by fax or post. 
Emergency admissions are possible at any time. On weekdays, please contact our admissions coordination office. On weekends or holidays, please call +41 41 939 54 54 or send a fax to +41 41 939 54 40.

Patient Administration Department: Opening hours

Monday – Friday:
8:00 am – 12 pm
13:00 – 5 pm

Fees and invoices

Fee-based services are usually settled each month by the patient’s health or accident insurance provider, as long as such services are covered under the patient’s plan. Optional services (e.g. private expenses, reserves) will be charged to patients directly. An advance payment must be made in the event that the hospital stay is not covered.